Fixing high churn rate: proven ways to increase customer retention

Reasons and ways to reduce customer churn

You’ve done a great job generating leads and pushing them to the purchase, but soon, disappointed, you see a great part of users leaving, and your customer churn rate growing.

Problem 1: You are selling to the wrong people

One of the popular mistakes in sales is trying to pitch your product/service to everybody. If you target people who are not interested in your offer, even if you make them buy your product, you won’t be able to make them stay.

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